Henning Braun, 02/Jan/20 9:10 AM Itil Form
ITIL does not provide a detailed explanation of all aspects of Application Development. Rather, it highlights the key activities and assists in identifying the interfaces with other Service Management processes.
User Manual
A document for end-users, describing how to use an application or system.
Technical/ Administration Manual
A document describing the procedures required to run and maintain a type of application or infrastructure component.