Answering Technical Request

Tobias Schindler, 19/Sep/19 1:45 PM Integration Support Zapier Form

Technical analysis, consulting and solution finding for technical questions, problems or complaints of the customer.
Such technical requests include:
- repair or maintenance problems of the products,
- requests for equipment (including tools or test benches) or
- Inquiries regarding malfunction of systems / devices.

It may be possible to offer a Technical Service 24 hours / 7 days for certain products (technical hotline).


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Support Processes

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